
This 5-day class teaches you how to identify and resolve issues with Apple desktop and portable computers. You will learn Apple hardware specifications, troubleshooting techniques, component isolation steps, take-apart procedures, and general service guidelines and resources: everything you need to diagnose and repair Apple computers. We combine lecture, demonstration, and hands-on lab exercises to prepare you for certification as Apple hardware service technicians.
Full hardware service certification requires passing two (2) certification exams, hardware and OS X. If you would like to take both exams during this class, please call in advance to register. It is recommended that you attend OS X Troubleshooting for Technicians in conjunction with this course.
ACMT certification by itself does not authorize a technician to perform repairs on Apple products. Information on becoming authorized for servicing Apple products can be found at: http://apple.com/support/programs/
Apple Certified Macintosh Technician (ACMT) certification verifies the ability to perform basic troubleshooting and repair of both desktop and laptop Macintosh systems, such as iMac and MacBook Pro. ACMT certification exams emphasize identifying and resolving common OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware. (The ACMT certification does NOT cover iOS device repair.)
People interested in becoming Apple Certified Technicians
Service technicians who want to expand their service repair skills
Help desk personnel at schools and businesses
Mac consultants
Students should have a minimum of 1-3 months of hands-on experience with OS X.